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Privacy Policy
This policy explains how RTM Insights (trading as “RemindMeRick”) collects, uses and protects your data.
1. What we collect
Names, phone numbers, and any text, images or links you send via WhatsApp, plus message metadata.
2. Why we collect it
To store your reminders and deliver personalised recommendations when you ask for them.
3. Processing
Your content is processed by OCR and AI models located in Australia. Extracted data is saved so you can retrieve it later.
4. Legal basis
Consent (opt-in) and legitimate interest. We comply with the Australian Privacy Act 1988 and, where applicable, the GDPR.
5. Sharing
We never sell your data. Sub-processors include WhatsApp LLC and cloud providers hosting our AI models.
6. Retention & deletion
Data is kept only as long as needed for the service. Email privacy@rtminsights.com to delete your data.
7. Analytics
Google Analytics 4 collects anonymous traffic stats with IP anonymisation enabled.